LEGAL NOTICE

1. WELCOME TO WWW.ESENTIALAROMS.COM

At INTERSA LABS S.L., we provide you with the website www.esentialaroms.com and, where applicable, mobile applications and other interactive properties owned and operated by INTERSA LABS S.L. (collectively, the “Website”).

Access to the Web grants you the status of “User,” understood as anyone who uses the Web for the purpose of obtaining information about the products and services offered. In application and compliance with the duty of information set out in Directive 2000/31/EC on the Information Society, we provide you with the following information about the Web.

1.1 Get to Know Us

• Who is the owner? INTERSA LABS S.L.
• Tax Identification Number: B25043621
• Registered office of the owner: Carrer B Polinasa Alcarràs. Lleida – 25180, Spain
• Contact email: [email protected]
• Commercial Register: Tomo 258, Folio 109, Hoja 2516, Inscripción Registro Mercantil de Lleida, libro 208

2. USE OF THE WEBSITE

2.1 Access to the Website

This Legal Notice governs access to and use of www.esentialaroms.com, which INTERSA LABS S.L. makes available to you. By continuing to use and browse the Website, you accept this Legal Notice.

Our Website is freely and openly accessible and, generally, we do not require prior subscription or registration. However, some sections may require you to fill out a form beforehand.

As a User, you undertake to use the Website, its content and its services in accordance with this Legal Notice, applicable legislation, public policy and accepted standards of conduct, and not to use it in any way intended to damage, disable and/or overload the Website, or which may in any way prevent its normal use and operation.

At INTERSA LABS S.L., we make a continuous effort to keep the Website functioning properly and to keep the content updated. However, we cannot guarantee the complete availability and continuity of access to the Website or the updating of its content.

If you have any questions related to the Privacy and Cookies Policy or the Legal Notice, you can contact us through our usual contact channels, and if you do not agree with them, we ask that you leave this page and do not take any action.

2.2 Limitations on Use of the Website

By using the Website, you agree not to:

• Perform actions that may alter, damage, interrupt, or harm our electronic systems or those of third parties; as well as not to obstruct other Users’ access to the Website and its services by massively consuming the computing resources through which we provide our services.
• Attempt to access other Users’ email accounts or restricted areas of our or third parties’ computer systems and, if applicable, extract information.
• Infringe our intellectual or industrial property rights or those of third parties.
• Reproduce, copy, distribute (or any other form of public communication), transform, or modify the content published on the Website.
• Use any robot, spider, or other device, process, or automatic means for any purpose, including monitoring or copying any material from the Website.
• Bypass any measure we may take to prevent or restrict access to certain areas of the Website.
• Attempt in any other way to interfere with the proper functioning of the Website.

If you do not comply with the provisions of this Legal Notice or any other conditions set forth on this Website, we reserve the right to limit, suspend, and/or terminate your access to it, and may take any necessary measures to do so.

3. USER PARTICIPATION

3.1 Social Networks

At INTERSA LABS S.L. we have official profiles on various social networks and other digital platforms. Participation in these spaces is intended for persons over 18 years of age; if you are a minor, you may only access and participate with the express authorization of your legal guardians.

a) Nuestra actividad en redes sociales

On our profiles, we publish freely and with our own style, adapting the content to each platform and moment. The content may be informative, educational, or promotional in nature and, at times, include expressions or messages that should not be interpreted literally nor considered a promise or guarantee by INTERSA LABS S.L..

Through these spaces, we share information and news about our activities and encourage participation and the exchange of views. If you consider any content inappropriate or potentially offensive, you may notify us and we will review it.

b) Rights over published content

The texts, images, videos, or other content we publish on our official profiles are the property of INTERSA LABS S.L. or third parties who have authorized us to use them, and are protected by the corresponding intellectual or industrial property rights.

The fact that you can comment on or share our posts does not imply, under any circumstances, the transfer of rights, nor does it authorize their use for purposes other than those of INTERSA LABS S.L..

If you interact with our profiles or mention us in your own posts, you authorize us to share, quote, or republish such content within our social networks or digital channels, always respecting your rights and without this implying any economic compensation.

c) Posting rules

Como Usuario, eres el único responsable del contenido que publiques en nuestros perfiles o del que incluyas en tus propias publicaciones cuando nos menciones.
Por ello, te pedimos que tus publicaciones no:

• Contain insults, threats, harassment, offensive, discriminatory or illegal messages, or content that violates human dignity.
• Disseminate personal data of yourself or others (such as addresses, phone numbers, emails, or bank details).
• Constitute spam, covert advertising, or show inappropriate images of minors.
• Promote dangerous or inappropriate behavior.
• Share only your own or authorized content, always citing the source when applicable.

From INTERSA LABS S.L. we may remove, without prior notice, any content that violates these rules or disrupts coexistence, and block the responsible profiles

d) Contests, promotions, and campaigns

Occasionally, we may organize contests, raffles, or other initiatives on our social networks. Each action will have specific legal terms that will be published transparently on the usual channels.

e) Relationship with other profiles

The fact that we follow other profiles on social networks does not necessarily imply a relationship, collaboration, or endorsement of those accounts. Likewise, other accounts following us does not imply any link with them.

If an influencer or content creator collaborates with us, they must clearly identify when a publication is advertising or sponsored.

3.2 Reviews and Ratings

At INTERSA LABS S.L. we allow Users to share their experience through reviews, ratings, and comments (hereinafter, the “Reviews”). These Reviews aim to help other Users make informed decisions.

By submitting a Review, you expressly accept this Legal Notice and the Privacy and Cookies Policy, and you declare that:

• You are of legal age.
• You are the original author of the content or have the necessary authorizations for its publication.
• The Review reflects a real personal experience, either your own or of people in your environment for whom you have authorization to share such experience.
• You have not received any payment, gift, incentive, or compensation for issuing the Review, except in the case of sponsored reviews or those derived from official commercial agreements with us, which will be clearly identified as incentivized content or promotional collaborations.
• The content does not infringe third-party rights (including copyrights, image rights, data protection, trade secrets, or the right to honor).
• You do not include personal data (such as full names, addresses, emails, phone numbers, reservation numbers, contract identifiers, or similar) of yourself or third parties.
• You refrain from including images or references to minors.
• You waive any moral rights that may arise from the publication of the content.
• You accept that, when the system requires it, you may be asked for a pseudonym, which may be visible alongside the Review.

a) Moderation and publication

At INTERSA LABS S.L. we may review Reviews, both through automated systems and manual methods, either before or after their publication.

Likewise, we reserve the right to delete or reject them, in whole or in part and without prior notice, if:

• They are false, misleading, inaccurate, or not based on a real experience.
• They contain offensive, defamatory, threatening, discriminatory, sexist, racist language or incite hatred or violence.
• They include advertising, spam, links, prices, external comparisons, or other commercial purposes.
• They contain viruses or potentially harmful technical elements.
• They refer to access or usage problems, payments, cancellations, or administrative procedures, which must be handled through the enabled contact channels.
• They contain personal data of any kind or sensitive data according to Article 9 of Regulation (EU) 2016/679 (such as health, beliefs, sexual orientation, etc.).
• They constitute attacks on other Users or other Reviews.

Although we may correct spelling or formatting errors that do not alter the content, as well as remove personal data included by mistake, we will publish both positive and negative reviews that meet these requirements and adhere to the same moderation criteria.

b) Verification and publication of reviews

When we can verify that the Review corresponds to a real experience, through User data, the email linked to the account, or another technical validation mechanism, we may display it identified as verified and inform you of the verification method applied.

Once published, we will inform you about the criteria used to determine their order of appearance, based on objective parameters such as publication date, relevance, or usefulness. Under no circumstances will we modify the original content or rating.

c) Rights of use over the Reviews

By submitting a Review you grant us, free of charge, non-exclusive, and without territorial or temporal limitation, a license to use, reproduce, adapt, translate, publicly communicate, or distribute the Review, in any medium or format, including websites, social networks, commercial communications, points of sale, and, in particular, also for advertising or promotional purposes.

This license does not grant you the right to remuneration and will remain while the content continues to be useful for the described purposes.

d) Withdrawal, modification, and revocation

You may request the removal, anonymisation or modification of your Review at any time by contacting [email protected]. You may also withdraw the consent granted for its use, without prejudice to any processing already carried out in accordance with the law.

4. INTELLECTUAL AND/OR INDUSTRIAL PROPERTY

The Website, its content and the functionalities related thereto, the design of www.esentialaroms.comm, as well as the databases, software, the various elements comprising the website (texts, graphics, photographs, videos, sound recordings, colour combinations, layout and selection, etc.), and the distinctive signs (logos, registered trade marks and trade names) appearing on the Website are owned by INTERSA LABS S.L. or by the holders of the respective licences and are protected by the corresponding intellectual and industrial property rights.

Under no circumstances does access to the Website imply the transfer of any intellectual and/or industrial property rights over it or its contents.

5. LIABILITY

5.1 Sobre la información

The content of the Website is general in nature and has an informative purpose. We do not guarantee its exhaustiveness, accuracy, timeliness, or usefulness for a specific purpose.

5.2 About third-party linked contents and services

In no case does the existence of linked sites, integrations, the presence of plugins, or search mechanisms imply our recommendation or promotion of the linked sites or their contents. Therefore, we are not responsible for the content, statements, or services provided by third-party websites.

We offer you these links and information and/or services because we understand they may be of your interest, and it is your responsibility to read and accept the Terms of Use and Privacy Policies published on those linked websites or applications.

In any case, we will proceed with the immediate removal of any link when the contents to which it redirects may contravene national or international law, morality, or public order. If you believe there is a linked website with illicit or inappropriate content, we ask you to notify us so that we can take the measures we consider appropriate.

5.3 About contents and publications on social networks

At INTERSA LABS S.L., we are not responsible for the effects, damages, harm, or consequences derived from the use, dissemination, or modification of the contents published on our official profiles by third parties, especially when shared outside their original context.

We do not continuously monitor the content posted by Users, nor do we have control over what is shared on third-party profiles, so we do not assume responsibility for such posts or for any consequences that may arise for you or for other people.

All content you share must comply with current legislation, the usage rules of the corresponding social network, and the provisions of this Legal Notice and the Privacy and Cookies Policy.

In any case, if we detect or receive notice that content posted on our profiles is offensive, illegal, or contrary to coexistence rules, we may remove it, block the User, and take appropriate measures.

5.4 About User Reviews and Ratings

Reviews and ratings published by Users reflect personal opinions and therefore do not constitute statements, recommendations or guarantees issued by us.
As a User, you are solely responsible for the content of your Review and for any legal consequences arising from it. INTERSA LABS S.L. accepts no liability for its truthfulness, accuracy or usefulness.

5.5 About the Availability of the Website

We have adopted, and will continue to adopt, all necessary measures within our capabilities and the state of technology to ensure the proper functioning of the Website and to prevent the existence of harmful components. However, we will not be liable for any damages or losses that you or third parties may suffer due to the inability to access the Website, as well as the presence of viruses or other harmful elements.

6. CUSTOMER SERVICE

For any questions, suggestions, inquiries, or complaints about the Website, you can contact our customer service through any of the following means:

• Email address: [email protected]
• Postal mail at the following address: Carrer B, Polígon Polinasa, 25180, Alcarràs (Lleida)
• Hours: Monday to Friday, from 9.00h to 17.30h.

We will assist you and respond as soon as possible and, in any case, within a maximum period of one month.

7. MISCELLANEOUS PROVISIONS

7.1 Independence and Integrity of the Clauses

The unlawfulness, invalidity or unenforceability of any of the clauses comprising this Legal Notice shall not affect the validity of the remaining clauses, provided that the rights and obligations are not materially affected. Such clauses shall be replaced or supplemented by others which, while complying with the law, fulfil the purpose of those they replace.

7.2 Modification of the Legal Notice

This Legal Notice was last updated on 28/05/2026. We may review and update this Legal Notice at any time and will notify you through the usual channels. However, any changes affecting material elements will not enter into force until 14 days after publication.

7.3 Jurisdiction and Applicable Law

Access to and use of www.esentialaroms.comm shall be governed by Spanish law. Any dispute or controversy shall be resolved by the courts of Lleida, with express waiver of any other jurisdiction to which you may be entitled, except where you are considered a consumer, in which case the courts of your place of residence shall have jurisdiction.